Job Description

Business Development Representative (BDR)

Canada (Remote)

Join our mission to provide governments with exceptional experiences so they can do the same for their communities!

How Will You Help Us Make An Impact?

Reporting to Natasha Ulanowski, Senior Demand Generation Manager, you'll be one of the first points of contact for our potential customers, engaging with hundreds of local government agencies across North America.

For inbound leads, you work closely with the Demand Generation team to catch any interest, and provide prospects who have "raised their hand" a friction-free experience to get their questions answered.

When you have no inbound leads to service, you are constantly researching new potential suspects using the attributes of our "Ideal Customer Profile", working your network and sales tools, following up on high-quality lists, working with your dedicated Business Development Executive on account plans and always tweaking and improving your messages and scripts - using performance data and AI to do it smarter each time.

Above all, you take ownership of every opportunity to engage a new prospect. This is a highly visible position with great opportunities for growth into full-cycle sales, customer success, and other positions across the Go-to-Market team.

As a Business Development Representative at Clariti, you'll get to:

• Build and execute high-volume, multi-channel outbound sequences - cold calls, personalized emails, LinkedIn touches, and more - with a test-and-iterate mindset informed by open rates, reply rates, and booked meetings.
• Use AI-powered tools to research prospects at scale, surface buying signals, and craft outreach that connects each agency's specific pain points directly to Clariti's value proposition.
• Multi-thread into buying committees by identifying the right decision-makers, influencers, and champions within each agency to ensure outreach lands with the people who matter.
• Work with Marketing and Sales to develop target lists, call strategies, and messaging - and find new ways to increase awareness of Clariti.
• Engage your Sales Executive partner to ensure smooth, timely handoff of qualified leads.
• Constantly evolve and improve the lead qualification process.
• Maintain a pipeline of prospects as information is gathered and interest is vetted.
• Keep Salesforce current by logging activities, maintaining accurate contact data, and flagging ideal accounts within your territory.
• Feed market intelligence back to the team by sharing prospect feedback, objections, and competitive insights to sharpen our messaging and GTM playbook

What Do You Bring To The Team?

• 1- 3+ years relevant B2B sales and/or Govtech experience.
• Extremely comfortable cold-calling prospects on the phone.
• Experience in explaining technical/ complex solutions to key stakeholders.
• Coachable, self-aware and open to feedback.
• Have a curious mindset - not afraid to ask questions to dig deep into learning about your prospect's pains and challenges.
• Able to learn new concepts quickly and retain large amounts of information.
• Experience in using Salesforce and Dialpad
• Strong written communication skills
• Uses AI sales tools for prospecting research and outreach personalization.
• Data-driven outbound mindset - you track your own metrics, know what your numbers mean, and use them to self-correct without waiting to be coached

Bonus Points

• Experience in Community Development (permitting, planning, licensing, code enforcement)
• Successful track record in quota attainment.
• Experience in consultative selling.
• Interest in the government technology sector, local governments, public policy and/or in community development/ land development.

You Were Hired Now What?

Your First Week

• Our IT team will help onboard and set you up in our tools and systems
• Get to know us and what we have to offer!
• Company orientation; introduction to our product, history, vision and mission
• HR onboarding, review of all company benefits, policies and procedures
• Get to know the team!
• Your manager will set up meet & greets with internal stakeholders
• Be set up for success!
• Company wide and role specific training
• 1:1s with your manager and team lead will be coordinated and implemented in our HR performance tool - Lattice

Your First 30 Days

• BDR Onboarding Bootcamp
• You will be going through a 2-week onboarding process to learn how to sell our solutions
• BDR specific topics covered included our Ideal Customer Profile, proofpoints, training on sales tools, cold call practices and qualification
• By the end of the bootcamp, you will have the opportunity to conduct a mock qualification call with one of our Industry Panel Advisors
• Upon successful completion of the bootcamp
• You will be assigned to a territory and paired with a Sales Executive
• 90 day plan reviewed and set with onboarding quota and targets designed (quarterly)
• Regular cadence set for weekly 1:1s and coaching sessions

Your First 90 Days

• Achieved onboarding targets
• Have a good level understanding of our product and market
• Have a good grasp on prospecting to local governments and qualifying our prospects

Your First Year

• Highlight performance reviews
• Compensation review
• Promotion pathways review

What's In It For You?

We invest in and empower our team members with competitive compensation packages, well deserved time off and benefits to keep you and your family healthy! *

The base salary for this role is expected to be between $60,000-$70,000 based on the candidate's skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy.

If you have questions about compensation as we move through the process, we're happy to discuss further.

*Benefits depend on employment type (full-time, part-time, contract, etc).

Things To Note

Background checks - Because our customers trust us with sensitive information, we require all successful candidates to undergo comprehensive background checks before joining our team. We focus strictly on global sanctions and criminal offences that are directly relevant to employment at Clariti, and follow all applicable privacy and human rights legislation.

Travel - Although we operate as a remote company, all roles are expected to participate in occasional travel for in-person company-wide or departmental meetings, typically 1-2 times per year. Additional travel requirements specific to the role, if any, will be outlined in the job description.

We're committed to building an inclusive culture where our team members take ownership over projects, tasks, and outcomes; bring a growth mindset to drive continuous learning and self-development; have the ability to communicate courageously in a direct but respectful way; and are customer-focused by keeping the customer at the heart of decision-making. It's the diversity of our team that helps us make better decisions, by leveraging the diversity in thought & experience across to create impactful solutions as we explore new paths & challenges as we grow. We're working to create a workplace and team that is as diverse as the communities we serve. We welcome and encourage candidates of all backgrounds to apply.

Questions? We Are Here To Help

If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to hr@claritisoftware.com and we'll be happy to support you.

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